Refund & Cancellation Policy

At Goud Store, customer satisfaction matters.

Refunds

  • Refunds are applicable only if a product is defective, damaged, or not delivered as promised.
  • Requests must be made within 7 days of purchase.
  • Approved refunds will be processed back to the original payment method within 5–10 business days.

Cancellations

  • Orders can be cancelled before they are processed or shipped.
  • Once an order is dispatched, cancellation is not possible.

To request a refund or cancellation, contact us at ftdgoud@gmail.com